Payment and shipping information

Payment Information

 Pre-payment:
After completing your order you will receive an order confirmation by email. On this email you will also find our bank details. After the invoice amount has been credited to our account we will ship your goods.

Bank account: RepaVital Pharma BV
IBAN: NL42RABO0330197193
BIC: RABONL2U
RABO Bank in Den Bosch

Instant bank transfer
Sofortüberweisung is a TÜV-certified direct transfer procedure of Payment Network AG. You only need an online bank account with PIN/TAN function. If you choose the payment method Sofortüberweisung, you will be forwarded to Sofortüberweisung after your order. You will now receive a secure payment form for your online bank account. Simply fill it out and the payment will be transferred immediately.
We will then ship your goods immediately.

 

Bill with Klarna

In cooperation with Klarna you can use invoice purchase as a payment option. The payment period is 14 days from the date of invoice. The invoice will be issued when the goods are dispatched and enclosed or sent by email. The payment is made to Klarna. Please note that Klarna invoice is only available for consumers. The complete terms and conditions for purchase on account can be found here. The online shop charges a fee of 0,- Euro per order when buying on account with Klarna.
You cannot find the invoice?
Get help from Klarna here: Hier erhalten Sie Hilfe von Klarna

Paypal plus
With Paypal plus you can pay in different ways.
• PayPal plus (direct debit, credit card, PayPal)
• Credit card (Klarna)
• Purchase on invoice
Maybe you already have a free PayPal account? Paypal plus also offers the option of paying without a PayPal account. After purchasing, you select PayPal and are automatically forwarded to PayPal. PayPal offers you various payment options. Orders are insured up to 500 euros. With a PayPal account you can log in or register and then choose your desired payment method. As soon as you have made the payment via PayPal, we will send your goods immediately.
The PayPal Seller Protection Policy can be found at https://www.paypal.com/de/webapps/mpp/ua/sellerprotection-full

 

Shipping information

DHL

The shipping is reliable with our shipping partner DHL. Orders are processed by us on working days within 24 hours. After receipt of payment, the package will be handed over to DHL.

DHL delivers the parcels within 1-3 working days.

Additional delivery days may apply in the following countries:

  • Denmark 2 days
  • Finland 3 days
  • France 2 days
  • Greece 4 days
  • Italy 2 days
  • Luxembourg 2 days
  • Austria 2 days
  • Poland 2 days
  • Sweden 2 days
  • Switzerland 2 days
  • Slovenia 3 days
  • Spain 2 days
  • United Kingdom 2 days

We charge a flat shipping cost of 4.90 euros per order for delivery within Germany. From an order value of 85 euros, the shipping costs in Germany do not apply. The delivery time for an order within Germany and Holland is 1-3 working days.

We deliver your order to DHL packing stations in Germany. We need your delivery address for this. On the final checkout page, you can enter your 7-8 digit ID in the free field.

 

Delivery to Switzerland and Scandinavia:
We charge shipping cost of 16.00 euros per Packet  up to 2 kg.

 

Delivery to Europe:
Denmark, Estonia, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus. Flat rate up to 2 kg: € 12.00.

Delivery outside of Holland and Germany only after receipt of payment.

 

Claim:

Complaints should be directed to customer service bestellung@repavital.de.
Please briefly describe what it is about. We will respond as soon as possible.

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