Payment and Shipping Information
1. Payment Information:
Our account details
Account: RepaVital GmbH
IBAN: DE51 6601 0075 0505 1147 54
Deutsche Postbank AG
For payments, we offer you the below listed payment methods in cooperation with Shopify Payments:
Debit and Credit cards from Visa, Mastercard, American Express and Maestro.
Prepayment (without cooperation with Shopify Payments)
2. Shipping Information
Shipping is reliable with our shipping partner DHL.
We charge a flat shipping cost of EUR 5.00 per order for delivery within Germany.
From an order value of 40 euros, there are no shipping costs in Germany.
We also deliver your order to DHL packing stations in Germany. We need your delivery address for this.
On the final checkout page you can enter your 7-8 digit ID in the free field.
Zone 1-EU - Shipping Costs: 14.55€
Netherlands, Belgium, Denmark, France, Luxembourg, Monaco, Austria, Poland, Czech Republic
Zone 1 non EU - Shipping Costs: 21.20€
Zone 2 - Shipping Costs: 15.20€
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, United Kingdom
Zone 3 EU - Shipping Costs: 15.45€
Cyprus, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania
Zone 3 non EU - Shipping Costs: 23.80€
Albania, Bosnia and Herzegovina, Faroe Islands, Iceland, Montenegro, North Macedonia, Norway, Serbia, Ukraine, Belarus and Greenland
Zone 4 NON EU - Shipping Costs: 31.75€
Egypt, Algeria, Libya, Morocco, Tunisia, Georgia, Israel, Lebanon, Syria, Russia, Turkey
Zone 5 non EU - Shipping Costs: 40.40€
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Pakistan, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan, United Arab Emirates, Vietnam, Canada, Mexico, United States of America (USA), Papua New Guinea
Please address complaints to customer service firstname.lastname@example.org.
Briefly please describe your concerns. We will reply as soon as possible